B.N.B.A
Bowmanville Newcastle Baseball Association

Complaint Procedure


Complaints over any issue other than a protest should be handled as follows: 

          1.  Complete the INTERLOCK. Complaint Form.  Write clearly the complaint and give    your solution to the problem if possible.  Be sure to include your name, phone number and address.

 

2.  Deliver your completed Complaint Form to your INTERLOCK CONVENOR within 24 hours..

 

3.  The INTERLOCK COMMITTEE. will review the complaint via email &  reply back to the complainant within 48 hours.  (If required, an emergency INTERLOCK COMMITTEE. meeting will be called to deal with the complaint.)

 

4.     The complainant must be available to attend the complaint meeting ,  to assist in the implementation of a solution(s), as required.


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